Frequently Asked Questions

Q: I do not know my CDH number.

A: If your home club uses Intelligent Golf then you will be able to find your CDH number in the IGMember App or on the website via the MY Golf section. Other member websites may well hold that information in your player record. Otherwise contact your Club Secretary or Handicap Sectretary, who will be able to supply you with this information.

Q: The County Card on my app is showing as expired.

A: Refresh the app on your device, a valid card with a new expiry date will now appear.

Q: When I try to download my County Card the app says that it cannot find my home club.

A: Contact us at  admin@kentgolf.co.uk

Q: I don't have a smartphone so cannot download the app.

A: If you do not have a smartphone you can apply for a physical card by emailing  admin@kentgolf.co.uk.  Please note that there will be a processing fee of £7.00 and it will take up to two weeks for us to deliver a new card to you.

Still having problems?

Contact us at  admin@kentgolf.co.uk